Privacy Policy

Information kept in your browser

Products and quantities in your enquiry cart are saved in your browser so that your cart remains available when you return. This cart information stays on your device until you remove items, clear the cart, or clear the browser data.

The website does not use the cart to collect your name, address, payment details, or delivery details.

Quotation requests

When you request a quotation, the website sends the selected product codes, quantities, displayed price snapshots, totals, and technical request identifiers to the V.S.T. Duraipandi Traders quotation service. The service stores an immutable quotation record and returns a quotation reference and retrieval code with an expiry date.

A website quotation request does not include customer name, phone number, address, or payment information. You choose whether to share the generated PDF or quotation reference with the store through WhatsApp, phone, or another application.

These details are collected to prepare, retrieve and respond to quotation requests, not to complete an automatic online purchase or payment transaction. The website does not collect payment-card details, UPI PINs, banking passwords, or other payment credentials.

Feedback and contact

The website feedback form may include an optional name or contact detail together with your responses. It is submitted through FormSubmit and delivered to the website management email address so that the team can review or respond to it.

When you choose a WhatsApp, telephone, email, Maps, or native Share action, your device opens the relevant service or application. Information you send through that service is handled under that provider's terms and privacy practices.

YouTube product videos

Gallery preview thumbnails are requested from YouTube infrastructure. The privacy-enhanced YouTube player at youtube-nocookie.com is created only after you choose to play a video. YouTube may still receive technical information such as your network address, device, and browser when its thumbnails or player are requested.

Hosting and analytics

The website and quotation service use Cloudflare infrastructure, which may process ordinary technical request information needed to deliver and protect the service. At the date shown above, Google Analytics and Cloudflare Web Analytics identifiers are not active in the website configuration.

Questions about your information

Contact V.S.T. Duraipandi Traders if you have a question about a quotation or information you deliberately sent to the store. Please include only the quotation reference needed to identify the request.